We’ve all seen the signs in hotel bathrooms – if you want to be environmentally friendly, hang your towels up when you are done and the housekeeping staff won’t wash them. This is just one program that many hotels utilize to be more ‘green,’ and it has the additional benefit of saving them money as they have to do less laundry. What about other green activities that hotels are doing? Are there programs we don’t know about as consumers? How do they communicate with us about what they are doing? Do travelers even care? My guest today is Rawan Nimri, a Ph.D. student at Griffith University in Australia. Her research focuses on understanding tourists perceptions of the things that hotels are doing to be green, and she’s made some fascinating discoveries about the effectiveness of hotel’s communications about them:
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